Documentationchevron_rightGetting Started

Getting Started · 4 min read

Connecting to your VPS via SSH

How to connect with an SSH client on Windows, macOS, and Linux.

Last updated February 28, 2026

Requirements

  • Your VPS must be in Running status.
  • You need the root password set during ordering (or a configured SSH key).
  • Your local machine must be able to reach port 22 (not blocked by your ISP or corporate firewall).

macOS / Linux

Open Terminal and run:

ssh root@YOUR_VPS_IP

On the first connection you will see a host fingerprint prompt — type yes to accept.

Using an SSH key

ssh -i ~/.ssh/id_ed25519 root@YOUR_VPS_IP

Windows

Option A — Windows Terminal (recommended) Windows 10+ ships with OpenSSH. Open Windows Terminal or PowerShell:

ssh root@YOUR_VPS_IP

Option B — PuTTY

  1. Download PuTTY from putty.org
  2. Enter your VPS IP in the Host Name field.
  3. Port: 22, Connection type: SSH.
  4. Click Open.

Troubleshooting connection refused

SymptomLikely causeFix
Connection refusedSSH daemon not runningUse the VNC console to start sshd
TimeoutFirewall / wrong IPConfirm IP on server overview
Permission deniedWrong password or keyReset password via control panel

VNC console

If SSH is unavailable, the VNC Console button in your server's control panel opens a browser-based terminal — no SSH needed.

Related

Still stuck? Customers get support from the dashboard, and anyone can open a ticket. If you are not a customer yet, VPS plans deploy in minutes with root access and a browser console.

See VPS pricing